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Our 3 top tips when designing for AI

Designing a user interface for AI powered products is different from designing a “traditional” user interface. Because of the nature of AI, outcomes are less linear and predictable then both the user and the designer were used to. What should you as a designer take into account?

Our 3 top tips when designing for AI

  1. Users should always have the upper hand

    By Anouk, Interface Designer at Lifely

    Designing for AI is about dealing with uncertainty. An AI model will never have 100% accuracy. So explain this to users, and manage their expectations. More importantly, always give users the upperhand. If an outcome is wrong, users should have the possibility to overrule it.

  2. Design your interface around feedback

    By Lútsen, Solution Designer at Lifely

    Machine learning focuses on the use of data and algorithms to imitate the way humans learn, gradually improving its accuracy. That’s why when designing an AI interface, make sure data collection is an ongoing process. By asking the user to rate the result. Or offering them ways to correct or improve the results.

  3. Get your loading states right

    By Nick, Interface Designer at Lifely

    Predictions take longer than conventional data retrieval. This means users have to wait for results longer than they are used to. So get your loading states right! By making them visually appealing. Or by teaching your user a thing or two about your product while they are waiting. Like showing them tips about new features or advanced options.

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